Our Team

Meet the Sight Support and Wiltshire Sight team

Alison Richmond, Community Sight Loss Advisor

Photo of Alison RichmondAlison joined the team in 2019 having worked in the charity sector with wounded, injured and sick serving armed forces, veterans and their families.  After 20 years of being on the move Alison has now settled in South Wiltshire and enjoys anything  to do with the outdoors.

Anthea Cook

Anthea Cook – Community Sight Loss Advisor

Anthea joined the team in January 2022. She qualified as a dispensing optician in 1991 and has worked in the optical sector since then, the last 15 years as a low vision therapist. Anthea lives in South Wiltshire and enjoys walking and gardening.

Karen Cole, Admin and Communications Officer

Karen ColeKaren and her guide dog Molly joined the team in 2021. Her background includes running her own retail and online businesses and working in administration for several organisations. She is passionate that vision loss doesn’t have to mean an end to enjoying life. She has many leisure pursuits including visually impaired tennis, crochet, art, walking, Pilates and two book clubs!

Zoë Austen, Rehabilitation Officer

Zoe Austen, Rehabilitation OfficerZoë has worked as a Rehabilitation Officer in the Bristol and South Gloucestershire area for over 24 years with Bristol Royal Society for the Blind, Action for Blind People, RNIB and now with Sight Support West of England.

Glenda Prall, Head of Services

Glenda Prall, Head of Services

Glenda joined the team in November 2018, having worked in the charity sector for over 20 years in a range of service delivery, fundraising and volunteer management roles.  Glenda lives in North Wiltshire with her husband and their three children.

Karen Monk, Fundraiser

Karen Monk, FundraiserKaren grew up in Wiltshire and was educated in Bath.  She lives in Trowbridge with her little dog and her daughter.  She has worked in the charity sector for over 12 years.  The sight loss sector is one that Karen feels passionate about as she has had a prosthetic eye since a baby.  Karen enjoys all aspects of fundraising; from applying for grants to being creative and making craft items to sell, as well as socialising with people.

Marc Gulwell, Sight Loss Advisor Team  Manager

Photo of Marc Gulwell

Having lost his sight aged 19 due to Leber’s Hereditary Optic Neuropathy, Marc was forced to change his career path and started working for Insight Gloucestershire aged 22. Ten years on and now in Bristol working for Sight Support, Marc is determined to ensure visually impaired people get the chance to access sports & social opportunities which he didn’t have when he lost his sight. A keen sportsman Marc founded and ran the Gloucestershire Growlers Blind Cricket Team who after six years of playing won their league in 2017. Also, a keen 8 ball pool player, you can often find Marc competing against sighted opposition in the Bristol pool league.

Mike Silvey, Chief Executive

Photo of Mike SilveyMike lives in Bath and joined the Sight Support team in September 2018.  Although a newcomer to the sight loss sector at that point, Mike has a long history leading teams and organisations within the charity sector, from working on rehabilitation of ex-offenders across the UK, to managing education and disability programmes in Cambodia and Rwanda.  Outside of work, his twins keep him busy, and the regular bike ride from Bath to our Bristol office keeps him fit!

Sarah O’Rourke, Community Sight Loss Advisor

Photo of Sarah O'RourkeSarah joined Wiltshire Sight in 2015, and has done various roles during her time, including Assistive Technology and Resource Coordinator, Family Support Worker, and now Community Sight Loss Advisor.  Sarah also leads on our support for children with sight loss and their families, including organising regular events and linking families for peer support. Outside of work Sarah enjoys spending time with her family, socialising and relaxing with friends.

Ivy Thomas, Community Sight Loss Advisor
Photo of Ivy Thoma

Ivy first joined the team in Bristol in Spring 2022 as a Reception and Services Support volunteer.

Previously she worked at her local city farm Café, passionate about its mission to meet the health and social care needs of its

community and to be an eco-friendly role model for hospitality businesses. Outside of work, she can be found playing dungeons and dragons, and probably befriending the dragons

Claire Davenport, Community Sight Loss Advisor

Head and shoulders photo of ClaireBefore joining Wiltshire Sight, Claire worked in the IT profession for many years, most recently in Computing careers outreach work with children and teachers. She has informally supported family and friends with their sight-loss issues and visual impairments and has encouraged the use of visual aids and assistive technology to improve their day-to-day living conditions.  Claire volunteers for “Every Cloud” arts and crafts collective in Swindon and is a Pet Portrait artist.

Jen Hall, Head of Fundraising

Photo of Jen HallJen joined the team in November 2020.  She has over 18 years of fundraising experience working with national and local charities.  She has volunteer experience as a Trustee, grant writer, advisor and fundraiser.  Jen lives in Swindon, and outside of work loves walking on the Ridgeway.

Becs Thurgur, Volunteer Coordinator

Photo of Becs ThurgurBecs lives in Bristol and joined Sight Support in August 2019.  She previously worked as a Children, Young People and Families Coordinator for RNIB.  In this role she was organising day activities and residential events for children and their families.  She has lots of experience working alongside teams of wonderful volunteers.  Outside of work, Becs enjoys spending time outdoors with her two lively boys, who keep her busy! She also sings in a couple of choirs and volunteers for two environmental charities.

Charlie Meilton, Community Sight Loss Advisor

Photo of Charlie MeiltonCharlie joined the sight loss sector having previously worked in customer services, and was incredibly excited to be joining our team! He loves working with people. A few years ago he helped set up a new youth group in his local community and still enjoys volunteering there. Charlie has lived in Wiltshire all his life and plans to move to Bristol. In his free time, Charlie enjoys taking the dog for a walk and playing board games with friends.

Paula Hickey, Rehabilitation Officer

Photo of Paula HickeyPaula is originally from East London. She has worked as a Rehabilitation Officer in the Bristol and South Gloucestershire area for over 23 years with BRSB, Action for Blind People, the RNIB and now with us at Sight Support West. When not working she enjoys weekends away visiting friends and family all over the country and lots of walking along the coast and in the countryside.


Jo Hindle, Head of Retail

Jo Hindle, Retail Development ManagerJo joined the team in March 2021. She has over 8 years Charity Retail and E-commerce experience with both national and local charities, opening and developing charity shops. Outside work, Jo is kept busy with her Dogue De Bordeaux Winnie and renovating her home with her partner.  She also loves the occasional Netflix Duvet-Day!


Becca Buchanan, Shop Manager

Becca BuchananOur new shop manager in Salisbury, Becca is a retail manager with over 30 years retail experience, including 5 years managing charity shops.  “Running a charity shop means that every day is fun and unique – I love meeting new people and learning new skills, so this job is perfect for me.” Outside of work, Becca’s passions are art, design and reading.

Chloe Nicholls, Customer Service Representative

Chloe enjoy’s making a difference, so working in the charity sector is a perfect fit. Outside of work she can be found knitting and crocheting or lost in a good murder mystery book.

Anna Baker, Shop Supervisor

Photo of Anna

Anna joined the retail team in 2022 and has worked in charity retail for 4 years. She loves that no two days are the same and is passionate about giving great customer service. When not at work, Anna can be found either baking or with a crochet hook in hand whilst enjoying a good podcast.


All of our team are friendly and passionate about helping people affected by sight loss.  You are very welcome to call or email us.

Volunteer with us

    Volunteer with us

    We are constantly looking for friendly and dedicated people to join our team of volunteers, and have a wide range of roles available.

    Find out more about "Volunteer with us"

    Fundraise for us

      Fundraise for us

      If you would like to raise money to help support our work, we’d love to hear from you. We can provide ideas, branded merchandise and support your activities.

      Find out more about "Fundraise for us"

      Work for us

        Work for us

        Interested in joining us? We have a small team of dedicated staff, working in our offices, in our shops and also from home.

        Find out more about "Work for us"