Our Charity Shops
Our charity shops offer a great range of quality pre-loved items while raising vital funds to support blind and partially sighted people. Some of our shops also provide access to sight loss advice and support, making it easier to get help locally.
We receive no government funding for our core work, so every purchase and donation helps us continue providing vital services for blind and partially sighted people. We simply couldn’t do what we do without your support.
Find your local charity shop
We currently have four charity shops:
Salisbury
23 Catherine Street, Salisbury, SP1 2DQ
07521 757926
Devizes
36 The Market Place, Devizes, SN10 1JG
07521 758183
Trowbridge
27 Fore Street, Trowbridge, BA14 8EW
07519 200201
Stroud
58 High Street, Stroud, GL5 1AS
07751 709766
We are also looking to open more shops in the future.
Accessible shopping
Our shops are designed to be accessible for blind and partially sighted people. Features include wide aisles, good lighting, high-contrast colours around areas such as tills and door frames, and an accessible till system designed with visually impaired volunteers in mind.
Sight loss support in our shops
Some of our charity shops also have an attached Resource Centre, providing an accessible, town-centre location for blind and partially sighted people to get advice and support.
Our Resource Centres have a wide range of equipment available to see and try, including everyday living aids and technology designed to make life with sight loss easier. You can also have a private consultation with a Sight Loss Advisor to talk through any questions or concerns about living with sight loss and the support available.
Visits to our Resource Centres are by appointment, with appointments available each week at:
- Salisbury – Tuesdays
- Stroud – Thursdays
- Trowbridge – Fridays
Our Devizes shop does not have an attached Resource Centre, as our main Devizes Resource Centre is nearby at St Lucy’s Sight Centre, Browfort, Bath Road, Devizes, SN10 2AT.
Find out more about our Resource Centres
If you don’t live near a Resource Centre, our Sight Loss Advisors also offer support through hubs in communities across the region. Visit our What’s On pages to find support near you.
Donating to our shops
We’re always grateful for donations of quality pre-loved items to sell in our charity shops. We accept a wide range of items, including clothing and accessories, books, toys, homeware and small pieces of furniture.
You may also be able to Gift Aid your donations, helping us raise even more from the items you give.
Find out what we accept, where to donate and how to Gift Aid your donations.
Shop with us online
You can also shop with us online through eBay and Vinted, where we regularly list quality pre-loved items. New items are added regularly and can sell quickly, so keep an eye out for our latest finds.
Volunteer in our shops
Our charity shops couldn’t run without our fantastic volunteers. If you have some time to spare and would like to get involved, we’d love to hear from you.
You can also email volunteering@sightsupportwest.org.uk or call our Volunteer Coordinator, Becs, on 07849 833 047.
Refunds and returns for in-store purchases
We hope you are happy with your purchase, but if there is a problem with an item you have bought from one of our charity shops, please get in touch.
We are happy to offer a refund for faulty items.
If an item is unwanted or unsuitable, we can offer an exchange or credit note. Please note that donated items can only be exchanged for other donated items, not new goods.
Items must be returned within 14 days of purchase with proof of purchase and the original shop tag still attached.
This policy does not affect your statutory rights.